SystemTech legal information
3-102-811802 S.R.L, operator of the SystemTech platform.
Contact: sac@system-tech.app / +506 2100-8682.
Personal data provided is used for: (a) providing the electronic invoicing service integrated with Hacienda; (b) managing subscriptions and recurring charges; (c) managing clients, suppliers and products; (d) operating the online store; (e) managing the referral program; (f) managing gift cards, benefit cards and coupons; (g) backup and data synchronization with Google Drive; (h) customer service and technical support.
Processing is carried out in accordance with Costa Rica Law No. 8968 "General Law on the Protection of the Person Regarding the Processing of their Personal Data", Law No. 8454 on Digital Certificates, and the Ministry of Finance electronic invoicing regulations.
Information is stored securely and encrypted. Backup copies are kept synchronized with Google Drive. Credit/debit card data is tokenized through TiloPay and is not stored by SystemTech.
We use essential technical cookies for system operation, session management and preferences. We do not use advertising or third-party tracking cookies. We do not share data with third parties without consent.
Each company's data is isolated through role-based access controls (RLS). Users can only access data from companies they are authorized for.
SystemTech integrates with: Ministry of Finance (Hacienda — sending electronic documents), TiloPay (payment processing), Google Drive (backups), Gmail (invoice reception/sending), and GitHub (code synchronization). Data is shared with these providers solely for the purposes described.
Data subjects may exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO) at any time by requesting it at sac@system-tech.app. Requests are processed within a maximum of 10 business days.
Data is retained while the account is active. Electronic documents (invoices, credit notes) are retained in accordance with Hacienda tax obligations (5 years). Upon account cancellation, personal data is deleted except for legal retention obligations.
Some service providers (Google, TiloPay) may process data outside of Costa Rica. These transfers are made under adequate data protection agreements.
We reserve the right to update this Privacy Policy. Modifications will be notified through the platform and will take effect from their publication.